Terms & Conditions

  1. This website is operated by Meadowsweet Croft. Where these terms and conditions use terms such as “we”, “us” and “our” they refer to Meadowsweet Croft.
  2. By visiting our website including all the information, tools and services available on it, and/or purchasing something from us, you are deemed to have accepted these terms and conditions, and the associated privacy policy available here
  3. You can view the most current version of these terms and conditions at any time by visiting this website page. We reserve the right to update, change or replace any part of these terms and conditions, without prior notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to your website, read these terms and conditions and ensure you understand them before making a purchase.

BUYING FRESH FLOWERS FROM US

  1. We offer seasonal fresh flowers, and our bouquets and bunches are offered as “Whatever is in season” Please look at our Social media feeds to see what is likely to be available. All orders will be bespoke and individual.
  2. Because all our flowers are fresh, and we have to plan in our picking schedule, we do need to know about orders in advance, please order flowers by 4pm on Monday to collect/deliver on Friday, and by 4pm Friday for collection on Monday.
  3. Collection in person from the croft is available April to October on Fridays and Mondays, other times by arrangement. For local delivery, order by 4pm Monday for delivery on Friday. Sorry we cannot offer same or next day delivery. 
  4. When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.
  5. Your order will only be accepted by us once we have confirmed we have your flowers and that we can offer collection or delivery on your suggested date.
  6. Because we are a seasonal flower farm, weather conditions may affect our ability to provide fresh flowers.
  7. We reserve the right to use photographs or videos of all our work on all forms of media including social media

DELIVERY INFORMATION

We deliver our seasonal flowers locally from the croft in Camuscross to the postcodes of IV43, IV41, IV42, IV44, IV45, IV46, IV49. We can also deliver to Kyle of Lochalsh, Other postcodes by prior arrangement.

Delivery is on Fridays. Other days by arrangement.

Free delivery is offered for gift bouquets and flower arranger’s buckets to address with an IV43 postcode and for the Luxury Gift Bouquet to all postcodes in our delivery area. For all other orders, we charge a small £5 delivery fee. This helps cover the cost of fuel and pay the driver a minimum wage.

If you or the flower recipient will not be at home when deliver is made, please leave a bucket of water so that the flowers can be placed in it somewhere in the shade.

If the delivery address does not have a house number or name which is obvious from the public road, please ensure enough information is provided to be able to deliver the flowers to the correct address. Ideally please use the What3Words app which will pin point the address, alternatively please give a description of the address, for example, ‘traditional croft house with blue door’ ‘modern house up a track on left after house called Taigh ùr’. If we are unable to find the correct address, we may have to return the flowers to the croft for collection in person.

Where deliveries are delivered to a third party i.e. offices, hospitals, hotels etc. the signature of any person authorised to accept deliveries on behalf of the organisation shall be deemed as accepted proof of delivery. We cannot be held responsible if that person then fails to deliver to the correct person.

Whilst we agree to ensure delivery on the agreed delivery date, we cannot guarantee a specific time and, on occasion where circumstances are out of our control and we cannot deliver, we will contact you as soon as possible to re-arrange another deliver date or we will reimburse you in full.

We will be complying with all government Covid 19 deliver compliance, please wash your hands after receiving our flowers.